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Chris_2k14
post Aug 3 2014, 12:23 PM
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I keep getting the 'page cannot be displayed' message randomly coming up when I'm browsing on here then have to close and reopen the site. Been like this for days.. my internet's fine on other sites?
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Phil
post Aug 4 2014, 09:13 AM
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hi, split this post from the other topic as its a new issue. The website is always responsive across all platform - what time of day do you receive this?

Can anyone else verify they have the same issue?
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*Tim
post Aug 8 2014, 09:44 PM
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This happens to me too, altho not very often
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Phil
post Aug 10 2014, 05:58 PM
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QUOTE(*Tim @ Aug 8 2014, 10:44 PM) *
This happens to me too, altho not very often

how often is not too often? Once a week or more? It could be possible (but rare) that this would happen..
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*Tim
post Aug 10 2014, 06:05 PM
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QUOTE(Phil @ Aug 10 2014, 05:58 PM) *
how often is not too often? Once a week or more? It could be possible (but rare) that this would happen..

There's times where it doesn't happen for a long time and then all over sudden 3 times a night or something like that


This post has been edited by *Tim: Aug 10 2014, 06:06 PM
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Umi
post Aug 11 2014, 12:38 AM
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Does it tend to happen at 2am British time? Cause for the past forever every time it hits 2am the site completely dies for like 5 minutes.
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Oricon
post Aug 11 2014, 01:13 AM
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This has happened to be as well today.
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*Tim
post Aug 11 2014, 08:22 AM
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QUOTE(Umi @ Aug 11 2014, 12:38 AM) *
Does it tend to happen at 2am British time? Cause for the past forever every time it hits 2am the site completely dies for like 5 minutes.

It's totally random times for me
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Phil
post Aug 12 2014, 08:40 AM
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QUOTE(Umi @ Aug 11 2014, 01:38 AM) *
Does it tend to happen at 2am British time? Cause for the past forever every time it hits 2am the site completely dies for like 5 minutes.

we have our site backup at this time so this would make sense. When the database is backed up it creates a lock which in turn locks users out of the site for a couple of minutes.

Any random page cannot be displayed I dont believe is the server - I have never experienced it and our logs and uptime show that we are always online.. it could be that sometimes your ISP drops the packet / there was an issue routing your connection to our server but this is case by case.
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Umi
post Aug 12 2014, 02:19 PM
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Yeah I can't say I've ever experienced a problem with the site (aside from the standard 2am thing) that I couldn't blame on my own internet.
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