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> junk mail filters on thunderbird, not sure they are working
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bipolar angel
post Mar 30 2016, 01:49 PM
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so i'm trying to get certain messages, from a certain address to be classified as not junk, andm oved to my inbox.

each time i mark a message from this sender as not junk, that message moves to the inbox- no problem. but then later on further messages from that sender end up in junk.

they are in my addressbook, i reply to them all the time, yet they still end up in junk

i've even gone as far as trying to set up a filter for the messages (which it won't let me do)

so honestly i'm not sure where to go from here or how to fix it.

driving me crazy and making me angry

any help from users of thunderbird?. (or non users who can suggest alternatives)

thanks

emily
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bipolar angel
post Mar 30 2016, 03:40 PM
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bump!

cmon.... help me solve this problem all
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Slade
post Mar 30 2016, 03:42 PM
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I don't really know anything about thunderbird but I've done a Google, would this be of any help?

https://support.mozilla.org/en-US/kb/thunde...hat-is-not-junk
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t=SpunderfulXmas
post Mar 30 2016, 03:43 PM
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If this was Outlook (hotmail) I'd certainly be able to help, but no idea what Thunderbird is, sorry!
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bipolar angel
post Mar 30 2016, 04:09 PM
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QUOTE(Jade @ Mar 30 2016, 04:42 PM) *
I don't really know anything about thunderbird but I've done a Google, would this be of any help?

https://support.mozilla.org/en-US/kb/thunde...hat-is-not-junk



maybe.

will have a look through it

thanks!
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