Jump to content

Featured Replies

Posted

I have created this topic to explain the chat room a little bit better. If you have additional questions, please do ask :)

 

http://www.buzzjack.com/images/chatguide.gif

 

 

General F.A.Q

 

Q: I am in the chat but it takes long to see the message I typed

A: This is most likely a problem with your bandwidth. The chat itself doesn't require much bandwidth, but it can require a lot if you are listening to someones voice or if you are watching someones web cam. Listening to audio / watching a cam requires more bandwidth than just chatting. It's basically the same like audio streaming which can use up a few kb per second depending on the quality of the stream. If someone is streaming with DSL but you are using a modem you will most likely not hear must and the chat can be slow as your bandwidth is used up. Another issue could be downloads and especially uploads you are processing in the background (P2P for example). Many people don't know that their download speed can also depend on their upload speed. Example: If you are on DSL your upload is slower than your download. If you are uploading at 100% your download or visiting web sites will be very slow because the upload "blocks" your download speed if it's overused.

 

Q: How do I disconnect from the chat?

A: Click the red X (top right) and simply close the window.

 

Q: I cannot login with my name - It says: "Already taken"

A: Your name got stuck in the chat because your internet connection dropped and the chat doesn't know you left. If you are a member: Connect with another name and ask a mod to remove your name (kick). If you are a mod, use another name and wait til your name times out after a while.

 

Q: How can I listen to other members audio / watch their cam?

A: Click the red icon next to their name and a small window will open (you can use float to make it a popup for better chat viewing). The small window is basically a direct connection to a member and you will be able to view their cam or listen to their audio. The broadcaster (member with cam / audio on) is able to see who is watching / listening by clicking the "Who's Watching" button.

 

Q: Someone is annoying me - How do I block people?

A: Click their name on the userlist (right side) and select "Block This User". This will make sure you will not read any more message from this user in the chat. It will also exclude the user from sending PMs or watching your web cam / audio.

 

Q: I cannot see the All Users tab in the dropdown list - Why?

This can happen if you are using a browser like firefox which sometimes has issues with its buffer. Most times this happens if the chat is very busy or if you were watching / listening to audio / videos before. Sometimes browsers cannot keep up with many things happening at once and your browser buffer goes mad. There is a simple solution: Simply close your browser window and re-enter the chat. Additionally I highly recommend to disable your cache if you are using firefox because this solves many issues. If cache is used your browser will not always show the latest version of a web site / display old content or it simply doesn't update things right (like a user list etc). Setting your cache to 0 can help.

 

Q: How to disable my Firefox cache?

1. Open firefox and type about:config into your address list.

2.) Find the item: "browser.cache.disk.capacity" and doubleclick it

3.) Change the value to 0 and click OK

4.) Close all browsers to apply the changes once you open them again

 

Q: Can I become a chat moderator?

Generally: yes. However, we are trying to have a reasonable amount of chat moderators because it doesn't make much sense to have 100 mods in a chat with 20 - 30 people. Because of this we have decided to go this way: All admins, GMs and forum leaders are automatically a chat moderator. Additionally we will run enrollments where forum members can apply to become a chat mod. When we launched the chat we had such an enrollment and members like Sabs and a hand full of others were approved and became a chat mod. We currently have 24 chat mods which is enough for now. If we require more moderators we will launch enrollments again and you can apply. We will base our decisions on your forum history and your timezone to make sure there are enough mods from different timezones.

 

A hint: If you want to become a mod - don't ask until enrollments are open. We simply want a fair enrollment system because just appointing people you like etc would be unfair. On the other side I'm sure you understand that it could get a bit annoying if we always have to answer the same questions - especially because everything is said here already.

 

Do I have to use my forum password to enter the chat?

No, the chat is open to everyone - even to guests. Only chat moderators require a password to verify they are a mod. It would be also very confusing to new members who just want to chat for a few members if their favorite nickname was already taken because of someone with the same name or nick preferences. To keep it all simple there is no registration required and guests can just enter. Entering a password would not affect anything if you are not a chat mod (Meaning you could just enter any password without effect)

 

Q: Someone kicked me for no reason!

A: Our moderators will kick inactive users because it's a waste of resources and it can also become confusing if there are 10 people and everyone is not talking. If you were kicked, you most likely were inactive and we removed you from the chat. Additionally, if you kept your chat window open and your connection dropped for a second the chat might kick you out automatically. If you believe you were kicked for no reason, please contact a GM or Admin and explain the situation. Make sure you know who kicked you (it will show the name) and be polite. Nobody wants to get kicked for no reason and we understand it, so please provide as many details as possible if you really believe there was no reason to get kicked.

 

Example reasons to get kicked or banned

- you were inactive

- you were using multiple names in the chat (only one connection is allowed)

- you were rude / insulting others

- you were using unreadable fonts (nickname fonts / chat fonts)

- you were posing as someone you are not / you acted like you are someone else

- you were flooding the chat (posting / copying multiple lines to make the chat scroll fast)

- you did not identify yourself while using a random name / you didn't tell us you are a new user here (being a guest)

 

Q: How to know if I was kicked or dropped by the chat?

If you were kicked the chat will show you a message like "You were kicked by ___MODNAME HERE___. If you were kicked because of connection issues the server will tell you something like: "Your connection to the chat server was lost".

  • Replies 8
  • Views 1.7k
  • Created
  • Last Reply

Top Posters In This Topic

 

BuzzJack Chat Room

 

The BuzzJack chat room is a place where you can chat with other members and guests in real-time. We have created a few basic rules to ensure you will enjoy your stay.

 

Chat Room Rules

 

* Do not pretend being someone else

* If asked, identify yourself (forum username / being a guest)

* Do not connect with more than one name (that's posing)

* Use readable font colors (username color)

 

Chatting can be a lot of fun if everyone sticks to our basic rules. We want this place to be a fun place for everyone but we reserve the right to remove chatters who simply ignore our chat room rules.

 

BuzzJack chat moderators have a star next to their name.

 

 

I'm over 13 years old and agree to the rules, let me in!

  • Author
Updated chat help with Q&A :)
The Q&A is good, I'm all full of chat-related knowledge now ^_^
  • Author

One more thing:

 

I noticed many people entering and leaving quickly. If you look at the history below you will notice many people missed others cause they simply left too fast instead just stying inside to fill the room up :)

 

Example:

thefletch entered the room BuzzJack

thefletch has left the room BuzzJack

thefletch entered the room BuzzJack

thefletch has left the room BuzzJack

Sabs entered the room BuzzJack

Sabs has left the room BuzzJack

thefletch entered the room BuzzJack

thefletch has left the room BuzzJack

Joshwaaa entered the room BuzzJack

Joshwaaa has left the room BuzzJack

Tyler entered the room BuzzJack

Tyler: See no one is ever in here when I am     

Tyler has left the room BuzzJack

 

If everyone would just stay inside a few minutes it would fill up quickly! :)

I just thought about that, and am now just gonna stick around in the chatroom even if no-one is there so it can fill up when more people come on.
  • 2 weeks later...

The chat room now has resizing. I find that awesome, especially if there are people on the mic, as nice to have room enough to move them about.

 

 

The private message and imagine in the top post is now out of date.

 

 

The chat room resizing means that you can use it in full screen without a separate pop up.

So not you can find in the members tools or simply Enter Chat Room by clicking here

  • Author
Our chat help section was updated today to reflect the latest changes ;)
Guest
This topic is now closed to further replies.

Recently Browsing 0

  • No registered users viewing this page.