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I'm tired, I should go to bed

I should be on here but I broke off to deal with the mail when it came in.

 

I've just had a massive paperwork purge, which made me resolve to deal with paper only once and if possible, as soon as it comes into the house.

 

 

 

 

I've been struggling to connect to the internet, but I'm here now.
And now they forecast flooding! Has been tipping it down here.
It's just started raining. Very gentle rain you can feel cool as it splashes in your arms and then dries before the next drop hits. Lovely.
I should be posting on here but Bj is so slow and I'm getting page error messages and when I do, the post I was trying to put on disappears and I've to start agin.
Yesterday BJ played up for me, but today it has been fine.
I get that everyday. I just copy posts before I send so i only have to paste them in again.
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I should be making breakfast and going to bed......must leave something for Meg to do first ;)

I'm having problems sorting out a wrong amount demand by my server.....have been exchanging emails for

several days. Have a good day BT.

Hope you had a successful outcome, Bramley. I get all worked up when anything goes wrong with anything to do with my computers.

No reply again as yet....a long drawn-out business. It will be sorted eventually I imagine, but I seem to be in touch

with a different person each time.....annoying!

Me too.

 

What I don't like is that they don't seem to keep a record of your communication which they can access on the network. I have to spend time each call re-explaining why i made the first call and whom I've spoken to and the outcome of each of those conversations and then the person I'm speaking to simply ignores all that and starts at page 1 of their customer response notes. In my experience, that's been particularly true of the Indian call centres.

 

Here in the UK, I find Bank of Scotland very good, efficient and very pleasant, whenever I have to phone them.

Edited by Baytree

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