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I wouldn’t mind if they hadn’t been on pre-order since March, they obviously can’t work to any kind of timescale and obviously wait for pre-orders to come in before any orders are placed rather than thinking let’s go with a run of 1k or something, they only want guaranteed sales which is a flawed business model clearly :lol:

It might be flawed but it must be making money for them the way they are doing it.

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Jesus bloody Christ.

 

It needs shutting down.

Can customers sue them? :whip:

Can customers sue them? :whip:

 

Sadly not! No different to an artist pushing their tour back I guess!

At this point the guessing game will be how many times will it get pushed back before it actually gets released.
The current date almost coincides with the 18th anniversary of Electric :lol: (10th October 2005)

This last few pages are a ride to read, like Lisa was getting offered anything by any other label to re-issue a flop album. It was plastic pop or nothing and I'm sure they went to her.

 

Plastic pop works because they release titles that no other label in their right mind would bother to release, so for the very niche fans it is that or nothing.

 

You all should be just thankful for plastic pop because delays or not you wouldn't be getting these releases any other way and of course they have to keep it all to a very tight budget and not have 500 copies of anything sat left unsold.

Edited by sammy01

Oh give over, once again you’re talking absolute shite! It’s poor form of any business to keep delaying your EVERY product. A 2 month delay is the closest a release has ever actually been shipped compared to its original shipping date! That’s poor form of any company. Just because he manages to get some “wanted” albums on vinyl does not warrant delay after delay after delay! It’s unprofessional.

 

I wouldn’t expect it with any other business, why should I accept it from PP?

I would say now he’s announced a specific date… I doubt it would change again but, we shall see.
Oh give over, once again you’re talking absolute shite! It’s poor form of any business to keep delaying your EVERY product. A 2 month delay is the closest a release has ever actually been shipped compared to its original shipping date! That’s poor form of any company. Just because he manages to get some “wanted” albums on vinyl does not warrant delay after delay after delay! It’s unprofessional.

 

I wouldn’t expect it with any other business, why should I accept it from PP?

 

Firstly you are rude and secondly I didn't say it was professional I said it was plastic pop or nothing. No one else was ever going to reissue this album, so shut up and accept it will be delayed as they are a tiny label who cant afford to make a loss or cancel your order then you wont have to accept anything.

 

It isn't hard to realise plastic pop are releasing these albums on a very tight margin and yes delays are not great but the margins are so tight because they are releasing super niche albums that wont sell much at all. Or they could guess how many orders they would get make 600 copies too many, go bust and you get sod all (which is probably what you deserve).

I personally don’t believe that them having a monopoly on certain products, therefore excuses their poor communications skills, leaving customers in the dark with quiet/unexplained delays, as well as deleting every piece of bad feedback on their socials! Or that customers should simply be grateful for their existence, no matter what. I don’t think it’s reasonable to have the stance that customers should be beholden to them.

 

I believe that they’ve handled enough releases by now that they should have an understanding of their own business’ viability. By now they should have a good idea of what an achievable pressing number is, based on previous orders. Releasing 4 different Lisa formats suggests a reasonable level of confidence in the product that they can justify selling variants of it. The business ought to have realised by now that they are never able to stick to the initially proposed release date… and that they should be way more upfront about how their business operates - i.e. they’re very prone to delays, so be more explicit that this is likely to be the case. They launch preorders by vaguely stating a season i.e. Lisa was summer. The only thing that can be guaranteed is that their items will not end up being released during that proposed season. :P

 

For the record I haven’t ordered any Lisa items. I had a feeling what would happen. I wasn’t wowed by their customer service for the Nicola items I bought a couple of years ago, so I’ve been wary of them since. I don’t tend to trust businesses if they have an average score of less than 4 on Trustpilot: https://uk.trustpilot.com/review/plasticpop.co.uk

I personally don’t believe that them having a monopoly on certain products, therefore excuses their poor communications skills, leaving customers in the dark with quiet/unexplained delays, as well as deleting every piece of bad feedback on their socials! Or that customers should simply be grateful for their existence, no matter what. I don’t think it’s reasonable to have the stance that customers should be beholden to them.

 

Ultimately, the key word here is transparency - fair enough if they have to take pre-orders to gauge up how many copies they need to print / order, but then they need to be honest with the fact that it's what they're doing and that they have a floating release date. Not lead customers on that it's going to be released at a certain date when they never make the date. As you've said, they've handled enough releases at this point to get an idea about all the issues that go into releasing these products.

I agree they need to be clearer about a floating release date and it's unfair they hold people's money for months before getting what they paid for.
This last few pages are a ride to read, like Lisa was getting offered anything by any other label to re-issue a flop album. It was plastic pop or nothing and I'm sure they went to her.

 

Plastic pop works because they release titles that no other label in their right mind would bother to release, so for the very niche fans it is that or nothing.

 

You all should be just thankful for plastic pop because delays or not you wouldn't be getting these releases any other way and of course they have to keep it all to a very tight budget and not have 500 copies of anything sat left unsold.

 

:lol: to all of that.

 

Plastic Pop likely offered Lisa the best deal.

 

She has a relationship with BMG via Steps who would be aware that ‘flop’ album or not Steps as a band have a fanbase that buy physicals which would overspill into solo projects but a standalone album reissue is not really their market.

 

You have labels like Cherry Red releasing ‘flop’ albums week in, week out in multiple formats (including albums that have never charted or massively underperformed) so I’m certain that Plastic Pop wasn’t her only option.

 

Also, not sure I’m ‘thankful’ to Plastic Pop or any label that has items on pre-order for 6+ months with full payment upfront, does a really poor job at keeping to any kind of release timeframe and goes silent on emails and socials as soon as there is yet another delay.

Ultimately, the key word here is transparency - fair enough if they have to take pre-orders to gauge up how many copies they need to print / order, but then they need to be honest with the fact that it's what they're doing and that they have a floating release date. Not lead customers on that it's going to be released at a certain date when they never make the date. As you've said, they've handled enough releases at this point to get an idea about all the issues that go into releasing these products.

 

Thing is which business is going to admit their downfalls? 'Pre-order this album on vinyl, we aren't sure of the release date as it will depend on demand'. That is a massive red flag and would put loads of people off and then the release wouldn't be viable.

 

I mean major labels have huge delays on vinyls and releases, yes they are better at letting buyers know but then they have a big team to deal with letting customers know about delays.

 

At the end of the day anyone can cancel their order if they aren't happy with Plastic pop.

Ultimately, the key word here is transparency - fair enough if they have to take pre-orders to gauge up how many copies they need to print / order, but then they need to be honest with the fact that it's what they're doing and that they have a floating release date. Not lead customers on that it's going to be released at a certain date when they never make the date. As you've said, they've handled enough releases at this point to get an idea about all the issues that go into releasing these products.

 

This!

 

24/7 sounds okish, like a 5/10 for me.

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